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Re: OptikTV conflicts with WiFi Extender. Help!
The passwords are on the booster. The technician showed me. I can’t open 192.169.1.254, but I can open 192.168.1.254. The default Username is “admin” when I open that page, but my password doesn’t work. Even when I change the Username to the name of my internet, the password still doesn’t work. I noticed that when I’m watching TV, the speed of the internet drops; so now the TV and the internet are combined. That’s why my wifi extender conflicts with the TV (my theory). But why should the TV need the modem? Didn’t it only need the TV box before? If the TV box can function without the modem, maybe my wifi extender won’t conflict with the TV anymore. Please help.5.3KViews0likes1CommentOptikTV conflicts with WiFi Extender. Help!
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the above services. I have 3 Telus equipment now: a white square router on the wall, a white cylindrical booster and a black box for the TV. I’m also using my own “Netgear AX1800 WiFi Mesh Extender (EAX20)” because the internet signal in some rooms is not good. My own wifi extender’s power’s plugged in a different room and it’s connected wirelessly to the Telus machine. The wifi extender conflicts with the TV signal. When the wifi extender’s plugged in, the TV shows “Television signal has been lost” error page (but internet and phone are all good). If I unplug the wifi extender, the TV’s working again. I’ve tried unplugging the machines, I’ve tried all the options in my wifi extender, and nothing works. I can’t log in to the Telus router as “admin” even though I have the password; it keeps telling me that I typed “Invalid Username or Password”. Any solutions for the TV and wifi extender confliction? Thank you. If the products of “Netgear” don’t work with Telus, what wifi extenders work best with Telus? Does Telus provide their own wifi extenders? Thank you.5.4KViews0likes5Comments