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Bouncycow

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Joined 3 years ago

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Re: What are considered acceptable average speeds for a 1 gig plan?
Thanks all, that's very helpful. DrPacman seems to get pretty much perfect speeds 🙂 Nighthawk - apologies, I should have been clearer: the speeds I mentioned were from the speedtest page on the T3200 modem itself, same as Kent2. Looks like I get about the same speeds : I'll talk to Telus... what's the best way to contact Support? Is the live chat system any use, or is it better to call (and presumably sit on hold for hours?) 🙂
3 years ago Place Home Services
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What are considered acceptable average speeds for a 1 gig plan?
Hi all... I'm in North Vancouver and have recently upgraded to the 1gig plan, and was wondering what would be considered acceptable speeds? The service itself seems stable, but the speeds as measured on the speedtest page of the modem itself (using the Telus Vancouver test site) average out at around 385Mbps down, 255Mbps up, which is a little lower than I would expect. It's not a problem at the moment as we're a small household and generally don't have any speed issues, but that may change. Can I ask what kind of average speeds do other users on the 1Gig plan get? Thanks!
3 years ago Place Home Services
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