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OTeluscomplaint
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Joined 3 years ago
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How to organize a callback from the webstore
I am currently on the verge of cancelling my two mobile lines, both of my house's internet, and my business's account. Telus just cancelled an order that i have had through the EPP since December 6th, and claimed that I requested the cancellation which is false. The story is way longer and has involved around 5 hours of discussions on the phone with Telus support, after which I was told I was correct, given multiple credits, and promised a solution. Which never materialized and is why I am at my wit's end. Could someone from the moderation team please assist me by helping me not waste two more work days on the phone and to instead schedule a call. Dimo-X2.4KViews0likes1Comment