TELUS Neighbourhood

Da-Dai · 11-15-2022

I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I could not send emails when connected to the Telus netwo...

Da-Dai · 11-16-2022

I somehow switched the SMTP port from 25 to 587, and it worked! Thank you for your support and time to help me solve this issue! Really appreciated!

Da-Dai · 11-16-2022

Hi, I have not yet added another account on Outlook. Instead, I was trying on Command prompt with "telnet sub5.mail.dreamhost.com 25," and it tells me the connection failed. I am wondering if this is because Telus is blocking the port to reduce outgo...

Da-Dai · 11-15-2022

Thank you for your quick response. The email server does not use any security protocols (no SSL/TLS or others). It just uses Port 25...

Da-Dai · 11-15-2022

Thank you for your reply. I used command prompt to ping the server (both POP and SMTP use the same server), and it worked. I assume this tells me that my firewall is not blocking the server? I use McAfee for antivirus, and I enabled the SMTP server (...

Da-Dai · 11-15-2022

I am not using the Telus POP email. The POP and SMTP servers are not with Telus. My outlook can send emails if I unplug my internet cable and connect to the hotspot from my cellular data.

TELUS Neighbourhood

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Cannot send email using Outlook

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