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robba1
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Joined 4 years ago
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Re: Unable to login to new TELUS TV+ app on iOS and iPadOS
Thank you Sugata - Telus owes you. I adapted your steps and used on my Apple TV box and it worked. In Apple box, go to 'Settings' (toothed wheels), and under 'Apps' and a few other categories, remove any references to TelusTV+ that you can find - there's a few to either turn off, or completely remove, ie. 'User and Accounts' > Apple TV Accounts; 'Apps' > TV; 'Apps' > TelusTV+; That way, once you re-install the TelusTV= app, it will recreate the app throughout the Apple system. It's a shame that Telus doesn't employ technical people who are as ingenious as many of their customers.38KViews0likes1CommentRe: Unable to login to new TELUS TV+ app on iOS and iPadOS
Yep, more Telus hornswoggle - boggles the mind. Spoke to Telus rep #1 this am - told TelusTv+ was up and running with update completed (I still cannot log on to the app). During phone connection with Telus the line went dead. Phoned Telus back and spoke to Telus rep #2 who said that the app was still being 'tweaked' (ie. not working). Does Telus just have too many customers and are trying to get rid of the 'overload'?38KViews0likes1CommentRe: Unable to login to new TELUS TV+ app on iOS and iPadOS
Yep, just spoke to 5th telus rep today - I've aged 3 dog years just waiting on the phone for a Telus rep. Finally someone admitted that the TelusTv+ app is being "worked on", since yesterday (Fri) morning and they had expected it to be fixed in 24 hours - and 24 hours has come and gone - so maybe another 24 hours will do the trick - or maybe 48 hours? lol And while waiting on the phone, Telus plays their statement about being involved in world wide delivery of state of the art something or other and I thought they can't brag about state of the art local TV apps, so there's a snowballs chance in h*ll of doing anything "world wide" or state of the art for that matter. Tempted to just cancel Telus and return to my small aerial/antennae and over the air TV broadcasts - much simpler, and actually better picture quality.38KViews0likes4CommentsRe: Unable to login to new TELUS TV+ app on iOS and iPadOS
Yep, same issues as you're experiencing. When the new app, TelusTv+, was introduced, I simply replied to prompts to sign in with Telus provider - no password or username required. Now for some reason the login procedure has changed and when I enter my Telus username and password the page keeps refreshing and asking for the username and password again - it's groundhog day. How in the heck does Telus always manage to make their service worse than it was before they introduced a new app that was supposed to improve their service? There's Telus manager somewhere who's sending out emails to employees directing them to play games with customers.38KViews1like1CommentWhy is PIKTV not working properly?
Email from Telus on April 26/22: "Get ready for an improved Pik TV experience". And you know what? Ever since receiving that email from Telus, my PIKTV has been working as if a technician who had too much alcohol to drink, made aforementioned "improvements" to the PIKTV system. What's up with that? FOUR MONTHS TO TWEAK PIKTV? This is getting ridiculous.2.4KViews0likes1Comment