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Mike-M
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Joined 5 years ago
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Can't port my numbers out of Telus
I have a business account and a consumer account, 3 numbers that I want to move to Rogers. I've been trying all morning, actually almost 5 hours on hold between Rogers and Telus. It seems that the problem is with Telus. Rogers sends the port-in request, Telus does not send an approval SMS for confirmation. The Rogers request expires. I've done this 3 times on each number with no luck. Telus doesn't seem to know what's going on. The only advice they give is to wait for the SMS that never comes. My numbers are being held hostage!6.6KViews0likes1Comment