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ultimaix
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How do you judge a telecommunication business that you can't communicate with?
I got a flyer in the mail today from TELUS that got me interested. But I had concerns about the 'small print'. ie. "Prices" <snip> "are not guaranteed during the 24 month term and are subject to change anytime" (who would sign a 2 yr. contract where the prices could increase and your locked in?) So I tried to contact someone at TELUS for more info and clarity. 1-888-811-2323 over half an hour 'estimated' waiting time, no callback feature. No email address listed. (and I have no interest in struggling with a frustrating 'virtual assistant') If it's this bad with sales, how hard is it to talk with service support after your a customer? Oh... they have 'this' forum so their customers can provide the service support their not providing? So really... What am I to think of a telecommunication business that you can't communicate with?3.9KViews0likes3Comments