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Herc
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Joined 5 years ago
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Re: New Telus Tv+ pauses automatically since update
A new update to the Telus TV+ allowed me to update my remote firmware. Even after all this, the TV keeps pausing on its own about 5 minutes after it starts playing. But I haven't seen it do it again after the first occurrence. Again, must go off channel and back on to it in order to resume watching. None of the solutions you mentioned solved the problem. The "Resuming Playback" pop-up doesn't seem to exist any more, though.6.2KViews0likes0CommentsRe: New Telus Tv+ pauses automatically since update
I did everything you mentioned but I can't update the remote control firmware because it is greyed out. The remote is on 248.01.14 and there is an update to 248.02.05 available. I tried rebooting, unplugging unit, unpairing and repairing the remote but the update option stays greyed out. How do I force an update on the remote controller?6.2KViews0likes0CommentsRe: New Telus Tv+ pauses automatically since update
While watching Telus TV+, I intermittently get a black box pop up in the upper right corner which reads something like "Resume playback, live TV can be paused for up to 15 minutes" then it goes away. It might be related to another issue that the TV signal pauses and I have to go off the current station then return to it in order to resume the signal playback. Pressing pause and play doesn't make the signal playback continue (which was a previous bug I reported). This occurs on the Telus TV Media Box with an ethernet connection to my Telus modem. I am not touching the remote when this happens. Any ideas how to avoid this?6.3KViews0likes3CommentsRe: New Telus Tv+ pauses automatically since update
Hi Optik-Kate I have not experienced any automatic pausing on any other devices other than the Telus TV Digital box I got as a replacement for my old Pik TV Media Box. It is connected through a switch to my Telus modem using cat7 ethernet cable, so there is no wireless involved. And I have no indication it is a buffering issue at all since the video plays immediately once the play button is used (it shouldn't be in pause mode anyway).6.4KViews0likes0CommentsNew Telus Tv+ pauses automatically since update
Since the January update of Telus TV+ rolled out on the Telus TV Digital Box, live TV pauses intermittently even though I don't touch the remote control. As soon as I press play, it continues again indefinitely and I never get the Loading Circle like there is a problem with the stream. It can happen multiple times a minute, or once every hour or so. But always continues when I press play. This never happened before the update that allows me to pause the live stream. Is anyone else experiencing this?6.6KViews0likes6Comments