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Zarduso
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Joined 5 years ago
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Re: Paying bill online
Same here - billing page/payment interface is down notoriously for weeks and months - happened last year twice - twitter support advises to use mobile app. Fine but a communications tech company with a dysfunctional website is pretty pathetic. The idea with the phone number listed is pointless as it is for customers who like to hang in that queue for hours. I did that last year and obviously the friendly support in the Philippines can't do anything about it since it's obviously not their expertise. They walked me through an over the phone payment the old style. I also went to a telus store and showed them what happens on the website - They were surprised but, you guessed it, nothing they can do as they only deal in mobility. I am underwhelmed.3.6KViews0likes0Comments