I know, customer service can be useless. Sounds like both of us would like to use Outlook for our email but telus has made it incompatible. I hate gmail. Maybe keep trying and you will get someone who knows something
totally agree. if i wanted a gmail i would get one, now we are forced into it by telus.They will not give me a good answer as to why I am paying $8/mo for my telus email now that it is really gmail. no choice in this sucks.