TELUS Neighbourhood

please can someone help me like a few weeks ago i was told thAT MY TELUS ACCOUT WAS connected ... so i was all happy then i never recieved a modem , no tech , no support and i have no clue as to wjat to do about how im suppose to connect my wifi , ho...

Please Help me i have no modem and as far as i know everything says that i a connected from telus ,, but no MODEM NO TECH NO SUPPORT ! FEELING DISCOURAGED HERE !!! overwhelmed is not even the word and im missing claasses ay university for this slow d...