User Profile
IanC
Neighbour
Joined 5 years ago
User Widgets
Contributions
Re: MPS Download speeds
Yup it's copper. We are years/decades away from fibre. So I know it is problematic from the beginning. They claim that anything between 37 and 50 is acceptable, but of course were were oftren getting 14 which did nothing for our communications. So much better since they did major tweaking.3.1KViews0likes0CommentsSpam Calls
We are plagued daily with two or three obvious spam calls, ofren at awkward times. We have learned that if there is a two to three second pause after we day hello, it is a spam caller registering at the other end of the line and we hang up. A neighbour has let us know that there is a system to kill all spam calls but we don't know what it is or how well it works (although she says she gets no more spam calls). Is there anyone out there familiar with a system to help us shut down the spam calls? IanC2.7KViews0likes1CommentMPS Download speeds
After upgrading our system to 70MPS ten months ago, and then finding out six months later that we could never get 70MPS we settled in to 50MPS. But our range was anywhere from 15MPS to 42MPS and only this last month has our system consistently received 50MPS. What a difference that has made to our connectivity and our ability to zoom and video conference with friends and family in these trying days. Is this a familiar story to anybody? (let me add that in all the hours over the past 10 months we have spend online and on the phone with the support staff, they have universally been polite, patient, and helpful, at least when they could help with things that were in their control)3.2KViews0likes2Comments