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Kronos
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Re: 1.5 GB Fibre and ONT
Yes, right now your 1.5G is just bandwidth. You need to be upgraded to a newer ONT and on top of that Telus needs to check if your line is connected to equipment that supports over 1G on their end. Not all neighborhoods have faster speed equipment readily available, so even with a NAH router and new ONT you could be stuck with just extra bandwidth instead of actual speed. Best way is to call fiber customer service and ask for a ONT upgrade since you want faster speed not just more bandwidth, but if the equipment is not available for your street the new ONT won't work.5KViews0likes0CommentsRe: wifi booster with wifi 6 hub/nah
Hopefully you get to keep the better 2nd AX booster. Telus has your own boosters at the moment, but I'm not sure if they are willing to waive the fee for the new booster instead of returning your property and charging for the new one. I'll try to answer your questions from this and the other thread. 1. I mentioned you can connect AX boosters directly through coax, and you asked if any coax will work. Answer is depends which coax outlets in your home you are 100% sure are connected to the splitter that's being fed by the coax coming from the NAH MoCa output. If you are familiar with your coax cabling at home you either know the answer or can find out by looking at the splitter inside your media box or outside your house in a big ugly gray plastic box on the wall. If you know a specific coax is being fed by the NAH then yes, you can connect it directly to the built-in or standalone MoCa. The media (low voltage) cabling inside your walls are just like really long extension cords. You just have to make sure they are properly connected on both ends to their intended hardware. 2. I forgot to mention before that both your old AC boosters and the new AX boosters can be manually configured by going directly to their IP address portal. The IP at the back of the booster, especially the older model may not work, so you have to check the NAH portal for the specific IP address assigned to that specific booster and open it in a new tab on your browser. Then sign in with the credentials at the back of that specific booster like lower case "admin" plus the password of that specific booster. For example, since you have the NAH you just go to "192.168.1.254" on your browser > sign in with username "admin" plus NAH password > scroll down to "Devices" and click on the number or purple button on top right corner > on the new menu that popped up click on "EasyMesh", and you will see a list of "Controllers" which are your WiFi 6/AX boosters > on the right side of the list you'll see "IPv4 Address" hyperlinked, so you can simply click on each IP to open each AX booster own configuration portal. The old slim AC boosters are not EasyMesh compatible if I remember correctly (you can check if you get them back). Regardless, you can still configure them by finding them under the "Devices List" on that same Devices menu. Once you identify them on the list just do the same thing as with the AX boosters by opening their respective IPv4 address on a new tab and sign in with the admin password at the back of the AC booster. AX boosters also show under Devices List with the name Boost2-xxxx (last 4 characters of MAC address, but of course these are easier to access through the EasyMesh menu.7.4KViews2likes0CommentsRe: wifi booster with wifi 6 hub/nah
Please check my reply to your comment in a different topic. I didn't know you were considering only having one WiFi6 booster, but yes you can connect the old boosters to a MoCa device and they will get an IP which in turn gives you internet access when connected to their SSID. I'm not sure how you go about changing the boosters configuration (name, password, etc.), as I never tried to access my old boosters through the NAH IP portal. Maybe the NAH doesn't recognize them and shows as just another IP connected or maybe it does recognize them. You'll have to find out once you get there.7.5KViews1like2CommentsRe: Invalid IP configuration
It's hard to picture what you are describing, but I'll give it a try. You have a laptop that for whatever reason you need to hardwire. You hardwired that laptop using cat5e and a MoCa adapter (small rectangle that converts signal from coax to ethernet cable). You see a communication attempt represented by the activity light at the "port" either laptop or MoCa port doesn't matter. My GUESS is that your laptop is not receiving an IP address from the router. Check the MoCa adapter has both Power and Coax green lights ON. Coax light means it's connected on the other end to a router (hopefully), but it doesn't guarantee internet access if there are hidden splitters in the coax path before reaching the router (as those splitters are one way and could be installed backwards). First, make sure that ethernet cable from the MoCa adapter can provide an IP to a different laptop/PC/TV. If another device doesn't get internet then you have to start troubleshooting. So, if you are 100% sure that MoCa adapter is properly allowing the router to communicate and assign an IP to a different device then your laptop's network card is defective, or the cat5e cable is bad (maybe 1 of the 4 pairs is shorted), the ethernet port pins are bent, or your network configuration (less likely option) is bad.4.4KViews1like0CommentsARP Cache Poisoning Attack
Hi, my antivirus keeps telling me that: "A computer on the network is sending malicious traffic. This can be an attempt to attack your computer" Based on the IP and MAC address of the source of this "attacks" I determined it's coming from a Telus wireless STB UIW4001e model. I assume this is just a false positive, since the IP address is in the safe range. Is there something wrong with my network or is it normal for Telus wireless boxes to get flagged like this? EDIT: After monitoring the UIW4001e network traffic with wireshark all it does is use the simple service discovery protocol with some Linux code. Now I'm sure it's a false positive from my antivirus.1.7KViews0likes0CommentsRe: Ai mesh support?
Better to keep things simple by enabling the T3200 antenna and hiding the SSID broadcast. By default the Telus Optik SSID is hidden, so you would only be hiding the public broadcast. Another way is to leave the T3200 antenna OFF and get a Ven501 Access Point from Telus and connect it to the T3200 (hardwired). The access point will broadcast a hidden SSID just like the T3200, and of course it's also compatible with multicast traffic from STBs.2.6KViews0likes0CommentsRe: Can I Change the Fiber Optic Cable ?
You can get a $30 optical power meter from Amazon, otherwise I suggest before running your pre-terminated 150 feet of fiber just connect one end of it to the coupler and the other to the ONT in the garage and see if you get a Fail red light or everything goes green after a few minutes. If you don't get a Fail light then carefully (remember it's glass) run the fiber to your crawlspace, connect your ONT there, and check for Fail light again. Then you need to either move the modem to the crawlspace or intercept the Cat5 home run going to your modem from the garage and plug it in to the ONT. Consider everything currently connected to the modem (wired and wireless) before moving the modem, and make a plan to restore all connections and wifi coverage if you do move it. Also, I hope your crawlspace is at least 4 feet high and clean. Otherwise technicians will refuse to go in there for any troubleshooting especially since it's against their rules like mentioned by polecat.8.1KViews0likes0CommentsRe: Do boosters connect to each other, or do they all directly to the Wifi Hub?
Did you setup the second booster using the Telus app? I never use it, but I think yes the booster must have been paired to the hub. Yes, you can chain boosters. You need to hold the WPS button at the back for 5 seconds on both boosters (not at the same time) and they should pair with each other. The hardwired booster or the one closer to the hub will be the master.23KViews2likes14CommentsRe: Devices not choosing to connect to booster
Is your booster hardwired with an ethernet cable? Is your booster named the same as your router (hub)? If they have the same name you might need to test the speed to figure out if the app might be wrong about which device is handling your phone. If the booster is wireless your devices might detect the connection is faster/better connecting to the hub or the booster is not acting in a mesh network configuration with the hub. You can try having different names for the booster and hub. Download a speed test app and compare connected to the booster vs hub standing right next to the booster and hub respectively. Also, you need to turn off and on your wifi once you are next to either booster or hub for accurate results. If the speed is the similar in both situations then everything is working normally IF the booster is hardwired. In wireless mode the booster might yield slower results than the hub.2.8KViews1like0Comments