Sounds like you have the Home Screen to display when your Optik TV Box is enabled. To disable it, while it is on screen press the OPTIONS button on your remote and set the Display automatically option to OFF.
You may want to check if your Amazon account Content and Devices settings are switched to Canada. It's possible that it is set to US. https://www.amazon.ca/gp/help/customer/display.html?nodeId=201248840 - Just go to Manage your Content and Devices, c...
