SOLVED! (I hope) just spent 2 hours on hold to get through to tech. NSFW sites can be blocked and managed via the Telus Wifi App (not the modem) you'll need to download the app and manage the sites via the app. Apparently this is only needed for the ...
Pathetic that Telus won't fix this. 2 years and now heading into 2021 and still Telus won't fix this. Just keep pumping their marketing and on boarding new customers without fixing what's broken. This is a major problem, all these sites were blocked ...