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jujubehead
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Joined 6 years ago
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Weird problem with parental controls disappearing on T3200M
I'm trying to use the parental controls on the T3200M. Looking in the "Advanced Settings" screen, the menu item on the left for parental controls was not there at all. The admin home screen showed "Filtering/Blocking: Disabled", so I contacted Telus Support and they suggested resetting the router to factory settings. We reset the router and the home screen changed to "Filtering/Blocking: Enabled", and the parental controls menu item in the advanced settings was available. I fiddled with it for a bit, only to come back the next morning and find that it had gone back to "Disabled" and the parental controls menu item disappeared again. No way to enable it. Super frustrating! Anyone know what's happening here? How can I get access to parental controls? (No one else would be messing with it, my kids aren't old enough to know what a router is) Thanks.Solved21KViews0likes16Comments