Calling *123 used to be quick and efficient. Now it starts with a warning that Telus can spam me for more expensive offers, and then I have to confirm that I'm calling about the account linked to my phone number. Aren't 99.99% of calls to *123 for th...
Please reinstate the SMS to land line feature where an SMS gets vocalized when set to a land line instead of silently ditching the message. Cellphones have no way of telling land lines from mobile numbers, and messages can be important - but should I...
When calling a busy land line, Telus hangs up quickly after dialing without reporting the busy status. We should get a message, and alert, a sound or some busy signal.
Some mobility operators like Bell will vocalize an SMS if mistakenly sent to a land line. Telus just ignores the message and you don't even get notified the message was lost. Where can I ask for this improvement?
Several times I called a number on my smartphone and Telus dial, then quickly hang up without a sound. I just realized this is how it behaves when a land line is busy. Can't we get an alert, a sound or some clear signal of this situation?
It's not because a service was not used often that it's not useful. Silently ditching a message is poor service from a communications business. The day someone erroneously sent me an SMS on my land line, I was very relieved it was from Bell and I cou...
