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Re: PVR recordings freezing
Thanks, newer house cable from ONT to modem is CAT5 finished house so re routing cable not an option at this point. Cables from modem to PVR & switch are new CAT 6 cables. Technicians have tested all cables to set boxes as well. Shows such as Netflix, Telus Presents do not freeze. On the TV that has the PVR the connected to after the picture freezes the screen will display the signal lost screen for a few seconds before the picture resumes. Live TV will occassionally freeze mostly on certain channels CBC seems to be the worst12KViews0likes0CommentsPVR recordings freezing
PVR constantly freezing on recorded shows. During a half hour recorded show recordings will freeze 3 times for a duration of about 6 seconds each time. This has happened for some time now have been in touch with TELUS technicians, the modem has been rebooted several times, a sequencial reboot has been done several times. (have spent HOURS on phone speaking with various technicians and trying different senareios) All set boxes are wired ethernet and Telus supplied ethernet swithes are installed (have plugged PVR directly to modem, no difference) Live TV seems to be OK (every once in a while brief freeze) Internet great. Technicians have been to house, tested all the ethernet, switch connections etc. Finally found a technician who suggested to replace PVR, since they don't supply the one I had and offered a 4K PVR, installed replacement PVR unit NO difference exact same conditions happen with recorded shows. Unfortunately still have a number of months left on this contract but am not impressed with this product, very frustrating when trying to watch recorded shows. Any suggestions ? CommentsSolved12KViews2likes6Comments