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Kento77
Friendly Neighbour
Joined 6 years ago
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Re: My land line is saying "out of service"
All phones are dead and I called in this am. The tech service seems to be pretty spotty. First tech and I were able to do a reboot of the Nokia unit and he confirmed the OOS message on our land line. When unit was reset POTS light was still not coming back on. Then we were disconnected. He texted and said he tried to call me but was unsuccessful and would retry in 5 min. After waiting 25 minutes I called back in and got another tech who's phone line kept cutting out which made the call unstable. Eventually, we were able to reboot the Nokia unit twice (once remotely and once locally) and reconfirm the pots was out. I even brought two phones and plugged them directly in to the pots1 port and confirmed OOS. Then we became disconnected but able to remain on the line. The tech texted me and said he can still hear me. (prob hears me typing this, too. lol) So, I have chosen the 11-1pm for tomorrow. The remote tech service model now utilized by Telus has really gone downhill.3.2KViews0likes0CommentsMy land line is saying "out of service"
Long time contract customer with excellent credit rating and no overdue account problems. Bill was due on Friday. Sometime this afternoon our home phone (land line) was placed out of service. When I call my number there is a message that our number is "out of service". Yet, our internet is still working. !!!????3.2KViews0likes2CommentsRe: Static Route Settings on Telus Mesh Hub
The WiFi (mesh for only Telus devices) hub initially held promise but when it came to programmable features the reality was that the menu features and locked gateway IP proved pretty inadequate for my network needs. If there’s a hidden menu set that allows a non-beginner to address regular programming, then I haven’t discovered it or heard about it. Sorry I’m not offering much help with your question but I just wanted to let you know, I set the router aside (back in the box) after speaking with a Telus tech.4KViews0likes0CommentsRe: Switched from SHAW and working out the bugs. Just got SmartRing and now where is VM to EM?
Hi and thanks for your reply. The "closest solution" is, indeed, exactly what I was looking for. By setting up a notification by email, with audio, I then receive an email with an audio file of the voicemail! Tested, confirmed and that's that. Thank you!5.4KViews2likes0CommentsSwitched from SHAW and working out the bugs. Just got SmartRing and now where is VM to EM?
Interesting how the voicemail sounds and works pretty much identical to Shaw - except how to have voicemails sent to my email? The instructions on the web say it's possible but there is no voicemail to text/email option available either by calling the voicemail and checking options or by logging into online voicemail through the TELUS web portal. By the way, we have the "full feature" home phone, not the LITE version. So, any help would be appreciated!Solved5.6KViews1like4Comments