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Dionna
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Joined 6 years ago
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No shipping confirmation
I ordered an iPhone 11 pro over a week ago and haven't gotten any shipping information. I called yesterday and was told it was awaiting pick up at the warehouse. I called today because the lady I spoke with said I should have confirmation by end of day yesterday or this morning. The lady I spoke with today told me it's on back order and they don't have it and can't ship it but when I ordered it said it was In Stock, I checked online again after the call and to no surprise it says In Stock and I was told that I couldn't get a refund unless I emailed them which I did 3 days ago with no response. Anyone else have a similar problem? Did you get a refund or the product? SOMEONE TELL ME WHY THEY SAID ITS READY TO SHIP THEN ITS ON BACK ORDER AND NOW I CANT GET A REFUND???? Sorry for tell but I'm extremely frustrated. A simple email saying it was back ordered or delayed in shipment Would have been nice.5.2KViews0likes2Comments