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Telusiscrooks
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Joined 6 years ago
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Re: How the hell can Telus do this ?!
Apparently I have a reconnection fee too , and I never had my internet disconnected, I called and talked to someone and they said that's weird and said my bill was fine in January ... Such bull**bleep** Telus, get your **bleep** together, you lost a customer due to your incompetence.15KViews0likes1CommentRe: How the hell can Telus do this ?!
Where it my Telus contract doesn't say I have to make up for your mistakes Telus ?!?? That you have free reign to take money whenever you please ??!?! We agreed you would take out 82$ a month and it was there , I never had one notification that a payment had failed. To me everything was going fine .15KViews0likes5CommentsHow the hell can Telus do this ?!
So it seems Telus hasn't been doing their due diligence and living up to their end of our contract, they haven't been taking out money from our pre authorized arrangements, and decided yesterday to just take 500$ ,6 months of payments at once ... So now I have no money for food possibly rent, during covid. I was never warned , never talked to , just had the money in my opinion stolen from me. If you don't do your end you can't come back to me and go oh we **bleep**ed up here were gonna take 6 months of payments without notice and charge you late fees because we **bleep**ed up ... Seriously Telus ?! And of course with covid you can't talk to anyone, to social media and the news I go, this is morally wrong , you can't **bleep** people over like this .15KViews0likes9Comments