TELUS Neighbourhood

So I managed to get my rate plan changed by sending Telus Support a DM on Twitter and telling them what I wanted and they did it all on the back end.

I'm having a similar issue. I'm trying to switch the line on my account from one BYOD plan to the new Peace of Mind online only promotional plan ($75/20 GB) and when I go to "Change Plan" it just lets me select my current plan and doesn't offer me an...