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kelleymama
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Major error on my bill - How do I speak to a live agent to correct it?
There was a major error on my daughter's cell phone bill (the plan was not applied, and each individual transaction was charged) and I need to speak to someone to correct this. All the stores in Ottawa are closed. I have tried calling every hour for 2 days and the system will not even allow you to wait, it simply hangs up on you. I have sent an email. How do I speak to a live agent to correct this problem? Help!!Solved5.2KViews0likes1Comment