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Canda
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Joined 7 years ago
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samsung s10 unable download and reveive msg
i pucharsed 2 phones, samsumg s10 plus, in june. since last month, one of the phones had connection issue, unable to download app from google play store, stuck at 99% or waiting for download forever and unable to receive msg and video call on Wechat. what i have done: manufacture reset: worked for 2 hours, same issue returned called samsung support and visited samsumg service center: refresh system worked 2 hours only visited samsung service center again: replace PBA, worked for 2 hours only called TELUS, ask me go to service center to fix.again called Samsung, ask me go to service center A cell phone has been replaced the PBA, whatelse you can replace rather than replace the phone? BUT samsung warranty only cover fixing not replacing, that is what i was told. I even tried to switch the account, it is not acct related issue, same issue follows the phone no matter who signed in. i...really dont know what to say...3.3KViews0likes1Comment