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TELUSanother
Friendly Neighbour
Joined 7 years ago
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Increase in Internet Charges
Despite the challenges of the late summer downing of the Webmail service, TELUS reacted with a minimum of a one-month rebate on Internet charges to those affected. Must have cost their profit line a fortune. I remember saying to myself at the time: "I wonder how they'll make up for this sizeable cost expenditure?!" It sure didn't take long. Barely three months later, the answer was provided - notification to all of us in our latest Bill that there will be a $5.00 per month increase in Internet charges as of December 1st. Really? I am not an anti-TELUS subscriber - I think, overall, they do a good job in rectifying sporadic deficiencies in their services - that's my experience. But was this really necessary? Give with one hand and take back with another. Disappointing, to say the least.13KViews0likes9Comments