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Re: Another "Why am I not getting 1.5 Gig speed?" question
Update. The technician came, and said he changed something in the utility room, but in the end, changed nothing in my apartment. He said I need the T3200M to run the Wireless TV box, and he said that the T3200M would feed through the speed to my AX6000 router. So, I'm despite my upgrade to 1.5Gbps, I am getting, at best, 750Mbps up and down whereas before the upgrade, I was getting up to 900Mbps down The installer did say that he could come back to replace the T3200M with an NH20A and Boost 2.0 - but that even with that set up, he has only ever seen a speedtest result over 940Mbps on the most high-end gaming computers. I might get him to come back and try that.15KViews0likes1CommentRe: Another "Why am I not getting 1.5 Gig speed?" question
I think you are right about that equipment. I have my own TP-Link AX6000 wireless router which is quite powerful, but I also have Optik TV - both a wired PVR and a Wireless 4k TV box. So, I will likely need a TELUS-issued wifi router. Unfortunately, I may end up with a lot of equipment. Maybe they have some smaller devices for unique situations. I will come back to this thread to update you with their solution.15KViews0likes3CommentsRe: Another "Why am I not getting 1.5 Gig speed?" question
Thanks again. The rep told me the equipment I have is capable of the 1.5Gbps, but did not clarify beyond that. Based on our exchange here, I just spoke to another rep who suggested that both the SFP module and T3200 have to be switched out. So, I have an appointment with a tech in a few weeks. I am actually only paying $4 more for the speed, and my laptop and phone are both capable of the 1.5Gbps speeds. So - problem solved.15KViews0likes5CommentsAnother "Why am I not getting 1.5 Gig speed?" question
Hi awesome internet friends. Just accepted increase to 1.5 Gig service, and agent said that he verified my equipment and no changes would be necessary for me to get the new speed. (Which, I should have known isn't true). My Set up My building has a central network room with optical cables run to each suite. Our suites ONLY have optical wall outlets. We don't have network access hubs or media panels of our own. For me, I run an optical cable from the outlet to an SFP plugged into a T3200M (I have Optik TV too). For Wifi 6, I run a network cable from the T3200 to my TPLink AX6000's 2.5 gig WAN port. My PC has an Intel Wifi6 AX200 capable of up to 2.4Gbps. There is no way I am going to get anything above 940Mbps as long as I have that **bleep** T3200, right? I believe I need to ask TELUS for a device that has at least one multi-gig LAN port so I can run from there to my AX6000. Which TELUS device do I need? Or, any other suggestions?Solved15KViews0likes16Comments