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Re: Problems connecting Sonos SL speaker to TELUS WiFi Hub modem
Thanks for that advice - couple follow on questions: - is TELUS Smart Steering the name of the modem/router? The Sonos support person was trying to find what router model number it was and on the white TELUS device it says Model number: TELUS WifI Hub The Sonos support could not find anything related to this device. Does it have a manufacturer model number? - how do you switch off Smart Steering? When I tried to log into the TELUS WiFi Hub, for user name, I entered the WiFi Network name and password, entered admin password that is on the WiFi Hub and I got authorization failure. Not sure what I am doing wrong here.11KViews0likes1CommentProblems connecting Sonos SL speaker to TELUS WiFi Hub modem
Hi Community I bought a Sonos SL speaker and tried to connect it to our TELUS Wifi Hub modem through the Sonos app. I have an existing Sonos connect amp on the network. I tried connecting through WiFi and hard wired Ethernet into TELUS WiFi Hub. Sonos SL speaker could not connect to the network. Spent an hour on the phone with Sonos support, still unable to connect the speaker. Sonos Support thinks that the TELUS WiFi Hub is the problem and that it is not an actual router/modem. Has anyone had this problem before? Is the TELUS WiFi Hub a router/modem? Any suggestions? Also on the network: 2 Boost WiFi devices from TELUS, 2 Arris VIP5602W STB, Arris VIP5662W that is hard wired to TELUS WiFi Hub. Thanks!Solved11KViews1like3Comments