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Gayle
Connector
since ‎11-21-2016
February

User Statistics

  • 24 Posts
  • 0 Solutions
  • 23 Kudos given
  • 1 Kudos received

User Activity

Cannot access 'manage account' on MY Telus webpage

09-23-2020
It says to 'manage prepaid in classic' However clicking that just brings me back to original page. I have chatted, twittered & spoke with customer service andeveryone says that it is strange but still not fixed. Have cleared browser and tried another...

Log in Page Expired

05-18-2020
I am thinking may be a Microsoft Edge problem but just thought I would check with other users on here. When I try to log in for My Telus Page I get message that the "Page Expired". Clearing browser etc does not help. I can log in on chrome.  

Connected to display monitor

11-10-2019
I have an optik box connected to a spare  pc monitor to use as a second tv.No problem with connection and can use remote to access: turn on change channels etc. However I have to control speaker volume on the monitor itself.  Would a soundbar with a ...

Netflix on Optik keeps dropping signal?

07-30-2019
For the last few days when watching a show on Netflix through my Optik accountthe show will run for awhile then suddenly lose the connection. I then have to reboot and reinitialize my optik tv to get it back again.  I have an LG tvand can watch netfl...

Moving T3200M to other side of room

08-29-2018
I have had to move my computer etc to other side of room. I need a longer Dsl cable X 2 from wall to T3200M but not sure if I just go purchase two more or do I have to call Telus.  Currently it has to sit in closest corner.  Currently about 12 feet b...
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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