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VancouverSteven
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Joined 10 years ago
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Re: Optik TV recordings disappearing
March 21, 2025 and this is happening to me as well. Spoke with Telus support member on March 15, 2025 and thought the issue was resolved. Something about my WiFi signal. Not sure what the exact jargon was but it was dipping really low at times before coming back and dipping again and then coming back. Downloaded an app to my phone where we could see the peaks and valleys of the signal. That was a 1 hour phone call. Everything worked fine after. That is until it didn't. Whomever says rebooting the box will fix the issue is lying. Of course that's always the go to to fix everything. Unfortunately it being 2 AM PDT I can't chat or call Telus now. Gone are the days of 24/7 tech support. Rogers offers that. Maybe I should switch my TV, internet, and phone to them.2.7KViews0likes2Comments