TELUS Neighbourhood

So we just had this whole smartHome security system set up.  I have an issue with setting the temps for ranges through the day.  I want to set 4 ranges, 5:30am to 9am, 9am to 4pm, 4pm to 10:30pm, and 10:30pm to 5:30 am.  The system will not let me do...

So I just had this equipment installed.  Why don't the first 4 ethernet ports work?  Only the last port, the 10G LAN port is working.  How do I get the others working?  The 3 on the boost device are not enought.