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nickmcski
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Joined 12 years ago
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Re: What's the best way to report a WAN routing issue?
Thank you for the quick response Nighthawk! I was able to find the thread you were talking about and I agree it seems to be the same issue. Hopefully this image works, it is a screenshot from the Telus BGP looking glass website. https://i.imgur.com/NjdQb05.png hxxps://i[.]imgur[.]com/NjdQb05[.]png Hopefully it can get to the right person that's able to fix it.What's the best way to report a WAN routing issue?
Hi, I'm unable to access a singular IPv4 address, what's the best way to get support for this? The issue appears to be with the Telus WAN routing for this singular IP address (107.180.4.46). I've confirmed I'm able to access the IP using other service providers (rogers). After ruling out my home network equipment I checked on the Telus BGP looking glass. There seems to be a weird routing issue with this singular IP address. I've compared the traceroute for this IP and another address on the same subnet that works. As you can see when querying 107.180.4.46 it's not even reaching the next piece of telus equipment. Thanks in advance, Nick
