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akerr
Friendly Neighbour
Joined 7 months ago
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Experiencing Dropped Calls
Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?" Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the ocean? And Telus has really ditched agent support chat for that AI garbage? Man, this sucks2KViews1like20CommentsRe: Experiencing Dropped Calls
So, I think we've established that Telus has garbage service. They've replaced all contact options with useless chatbots ... great for the shareholders, lay off the staff. Meanwhile, I can't make or receive a **bleep** phone call. All for the great low low price of $150 a month. Fantastic. Does anyone have any suggestions for other cell services in BC? This is totally useless.1.5KViews1like4CommentsRe: Experiencing Dropped Calls
No, I can't talk to anyone because (a) you have removed all forms of contact in favour of stupid useless chatbots *except* ... and this is the funny part ... telephone. Can you see the problem? I can call the phone number, wait in the queue for an hour listening to how important my call is to you and why don't I go to w w w telus dot com bla blah blah, then when I get through the call goes like this: "Hello? Hello? Can you hear me? Hello? Hello? Anyone there?" click.1.2KViews1like0CommentsRe: Experiencing Dropped Calls
No new SIM, same phone, same address, just service has been declining for years to the point where it's unusable now. *If* it connects at all, voices are garbled, or one party can't hear the other at all. Map says I have 5G coverage, but I clearly don't.1.6KViews1like1Comment