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wenxia_w
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Re: Overcharged and Scammed by Telus
Hello, i have called, i have tried pming you but nothing works.. I am writing to urgently dispute several incorrect charges on my TELUS Mobility account (Account #: 43471119) for the billing period of January to April 2025. I currently only use the following two phone numbers under my account: 778-686-1870 778-895-6686 :cross_mark: Charges for Numbers I Do Not Own: Month Number Charge Jan 778-792-2658 $59.73 Feb 778-791-2378 $63.47 Feb 778-792-2658 (refund) -$52.27 Total Incorrect Charges: $70.93 Other Charges Caused by the Overbilling: Late Payment Fees: $3.80 (Jan), $7.17 (Feb), $4.61 (Mar), $8.00 (Apr) → Total: $23.58 Reconnection Fee: $50.00 (Mar) I kindly ask you to: Immediately remove all unauthorized numbers from my account. Refund $70.93 for the mistaken service charges. Refund $73.58 in penalties related to late fees and reconnection. Please confirm once these adjustments are processed or let me know if further documentation is required.1.3KViews0likes3CommentsOvercharged and Scammed by Telus
Telus has been overcharging me every month and added a random new phone number to my bills. I have called for 2 hours yesterday only for the agent to hang up on me. I am feeling so helpless and don't know how to deal with this company anymore... HELP!1.5KViews0likes4Comments