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YYC123
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Joined 8 months ago
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TV Signal lost - new PVR, but extender to blame
I was on the phone with tech support on Wednesday for an hour after losing signal on my pvr, we did all the troubleshooting and then a replacement pvr was sent. (This is the old equipment) I installed it this morning and had the same exact issue. The TV freezes after 15-20 seconds, shows a signal lost message, I can turn the channels and it does the same thing - freezes again and shows signal lost. I decided to try a few things - new cables, switching boxes from tv to tv, nothing. Then I unplugged the Ethernet cable from back of the pvr, and replaced it with the one that was plugged into an extender, web6000q, and voila the box works. This was not part of the troubleshooting steps I had in the phone. So what issues am I going to have with having this unplugged, will it impact wifi coverage in other areas of my house? Can I or should I request a replacement for this piece of equipment?1.2KViews0likes4Comments