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kmaries

Neighbour

Joined 9 months ago

3 Posts

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Re: MyTelus App
Unfortunately, when I called the representative was not sure what to do. I feel like calling again would be a waste of my time and the representative.
9 months ago Place My Account
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Re: MyTelus App
Thanks for your reply, I have deleted and reinstalled the app My phone is updated to the latest iOS I am typing everything manually and no passwords are saved I am still having trouble logging in.
9 months ago Place My Account
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MyTelus App
Upgraded my phone from iPhone 11 to the iPhone 16 and having login issues with the MyTelus app. I can log in no problem on the Safari browser but when entering the exact same credentials into the app to log in, it is saying incorrect username or password - which I know isn’t the case because I JUST logged in on Safari. I’ve called and spoke with support, they reset my account and sent a brand new invite but still not working. Anyone else experiencing this and how can I fix it?
9 months ago Place My Account
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4Comments