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Sj7
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Joined 9 months ago
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Immediate Action Required: Unjust Activation Char
I am writing to demand an immediate resolution regarding the unjust activation charge that has been applied to my account. This charge is in direct violation of the promotion I signed up for, where the activation fee was explicitly advertised as free. I canceled the service within 3 days of installation, well within the acceptable timeframe, and was clear in my decision to terminate the service. Despite this, you have chosen to impose a charge under the false claim that I did not proceed with the service. This is entirely unacceptable. Let me make it clear: I should not be held liable for this charge, and I expect it to be reversed without delay. The terms of the promotion were clear, and your failure to adhere to those terms is both frustrating and disappointing. I will not tolerate any further attempts to charge me for services I did not use and actively canceled. I expect a prompt and thorough review of my account and an immediate correction of this error. If this matter is not resolved swiftly, I will have no choice but to escalate this to higher authorities and consider alternative actions. I trust you will act quickly to address this issue. Regards, Sapna Jumani1.1KViews0likes4Comments