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Paul123
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Joined 9 months ago
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Re: Disable Arm Stay Countdown / Beeping
On April 10 (over 1 month ago) I received a text message from Telus. The message stated that they had tried to contact me. I was given a contact name, a phone # (and extension) to call, and a case #, and was asked to leave a voice message with my particulars. I have left messages 3 separate times, but have yet to be contacted. I'm disappointed.1.4KViews0likes3CommentsRe: Disable Arm Stay Countdown / Beeping
Unfortunately I'm unable to find an envelope (icon/picture/anything) at the top right-hand corner. I think I need a better hint from you, lol. I have looked for an envelope (of any kind) in my gmail app (smartphone), in my web based gmail (chrome browser), as well as on the https://forum.telus.com website (chrome browser). I'm stumped. Do you happen to know my email address? If so, could you send me an email that I can reply to? Just wondering. Otherwise, I need more info in order to send you a private message. Thanks!2.5KViews0likes8CommentsRe: Disable Arm Stay Countdown / Beeping
Hi there, Thank you for your reply. I have confirmed that all sounds are enabled. Furthermore, I have rebooted the system. It has not had any effect. Note: I've tried these steps many times in the past. FYI, my system started acting this way about 6 months ago, ON ITS OWN, and I've been living with it. I just haven't taken the time to report it here. As I stated earlier, when I arm my system, there is no countdown of any sort (visible or audible). I can tell from my app (notification) that the system has been armed "Panel - Armed Away", and later that it has actually entered the armed state - "Panel - end of exit delay". There is no feedback from the panel itself. Later, when I try to disarm, and touch the tablet screen, there is no "pop-up" that would prompt/allow me to disarm. Hence, I use a workaround that consists of clicking on the tiny buttons at the bottom of the tablet screen that take me to the "scenario" screen, where I can select "home", followed by my password code. This successfully disarms my alarm. It's like the system is permanently in "silent arming" mode, with no way for me to turn it off.2.5KViews0likes12CommentsRe: Disable Arm Stay Countdown / Beeping
I have the opposite problem. My system has gone into silent countdown mode, and I see no way to re-enable the audible countdown. Also, when I return home and want to disarm my system, the "disarm" screen no longer appears. I have to go to "scenarios" and then select "home".2.6KViews0likes14Comments