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jimmykang
Neighbour
Joined 9 months ago
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TELUS Refuses to cancel my internet service
I recently moved and asked for internet and home secruity. It's taken over a month for them to set up fiber optics and it still hasnt been installed. Therefore I tried to cancel for almost a week and I keep getting bounced from one loyalty department to another loyalty department with 2hour + hold in between. They say they cannot cancel when I know they can. If I do not get cancelled, I will file a complaint to CCTS and CRTS.573Views0likes1Comment