CALL THEM! I just got off the phone with Telus about my 130ish missing points. All cust service could offer was $50 credit so they put me over to loyalty. I explained that I received zero notice as I only view my bills on the app and do not download ...
I was shocked at losing around 130ish reward points. I just called Telus today and they gave me a $150 credit. I was ready to leave Telus if they weren’t going to compensate me for the loss. They had to redirect me to loyalty as the most customer ser...
