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A-B
Community Manager
Community Manager

Xbox Game Pass Ultimate and Optik TV

 

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Did you know that you can easily add Xbox Game Pass Ultimate to your Optik TV package? Depending on your package, you can make it your Premium channel option or just add it on as an extra Premium channel. It's that easy!

 

What is Xbox Game Pass Ultimate?

 

Access to hundreds of the hottest games

Play from a library of hundreds of high-quality games. New games are added all the time that you can play the same day they're released. There's always something new to play - from indies and blockbusters to iconic franchises.

 

Unlock access to EA's most loved games

With EA Play membership included you can access a collection of EA's top titles and get early access to try out new games before they release. Plus, unlock in-game challenges and rewards to enhance your gaming experience.

 

Play together with Xbox Live Gold

Compete and cooperate with your friends, the included Xbox Live Gold, opens up online multiplayer gaming on your console.

 

Game how and when you want in full fidelity

Xbox Game Pass Ultimate allows you to play on PCs, phones, tablets, TVs and consoles from the cloud. You can also download and play online or offline from your compatible devices.

 

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Now's your chance to see what all the hype is about! Be sure to visit our website to sign up today!

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17 Comments
AltheaAllsup
Just Moved In

Thanks for sharing this information about the Xbox

giantbrownguy
Rockstar

@A-B when I reached out to chat support, they indicated this is only available for new sign-ups. Do you have any info on how existing customers can access it and what the cost is?

A-B
Community Manager
Community Manager

Hey @giantbrownguy that's not an eligibility requirement that I was aware of. I've reached out to our Optik team to confirm details, and will advise once I hear back.

A-B
Community Manager
Community Manager

Hey @giantbrownguy just confirmed with our team that this offer is available for $17 on its own or $10 in the 4 Theme Packs + 1 Premium package for both new and existing clients. Sorry that you were given the incorrect info; it's available for you if you'd like it!

giantbrownguy
Rockstar

Thanks @A-B! Any info on when the new optik equipment will be available? 

A-B
Community Manager
Community Manager

@giantbrownguy None that's shareable as of right now. Stay tuned!

giantbrownguy
Rockstar

Appreciate the update!

BabyCarlos
Just Moved In

With game pass ultimate through Telus will it be easy to add an pre existing xbox in the home to it?

A-B
Community Manager
Community Manager

@BabyCarlos It is for sure. For this offer (if you're already subscribed to XPGU on your own), when signing up with us, your subscription directly with Microsoft is cancelled and moved to your TELUS bill. Whatever remaining time you have in your subscription is stored and stacked in your account.

 

For example, say you have two months left in your current XGPU subscription and you sign up with us. When it's done, you just start seeing the charge on your TELUS bill, and those two months are stored in your account. Then, if you ever want to go back to just paying through Microsoft, you can cancel with us and the two months are back...which gives you more than enough time to just sign back up with Microsoft, etc.

TylerS3
Just Moved In

I just signed up for this through the Telus Premium. Do I get a link similiar to Netflix that allows me to "merge" my accounts. Or how does this work now so I do not get double charged?

A-B
Community Manager
Community Manager

Hey @TylerS3 if you're already an existing XBGU subscriber, you should've had the option to cancel your current/existing subscription through Microsoft as part of the setup process. If you didn't, your best bet would be to reach out to our Home Services team at 1-888-811-2323 so that they can look into that for you.

 

 

 

TylerS3
Just Moved In

@A-B I was told I had to cancel, but was never setup... So I have to call in, cancel my current and then Telus re-sets me up?

A-B
Community Manager
Community Manager

Yes, but be sure to reach out to our team first to ensure that so you don't have to have any time without being subscribed, just in case.

Tapnroll
Just Moved In

If you’ve just never had Xbox Game Pass, but have a Microsoft account exhausting, do you have to open a new account just to use the pass through Telus? The process is confusing so I’m holding off on setting up through Telus until I have all the answers. Cheers! 

A-B
Community Manager
Community Manager

Hey @Tapnroll not sure what you mean by having your Microsoft account 'exhausting', unless you're referring to an existing Xbox Live account? If that's what you mean, and your current XBL account is about to expire, you can simply sign up with us for Xbox Game Pass Ultimate (which is basically Xbox Game Pass + Xbox Live together) and away you go. 

Tapnroll
Just Moved In

Good ol autocorrect. I meant existing. i have an existing Microsoft account and console already. Do I have to create a new account or just merge existing with my Telus account? I have not ever had an xbox game pass active on my Microsoft account. Thanks in advance @A-B 

A-B
Community Manager
Community Manager

@Tapnroll No, you can just reach out to our Home Services team at 1-888-811-2323 and they'll walk you through the process of cancelling your current XBL account and signing you up for Xbox Game Pass Ultimate through us.

 

Also note that any remaining time you have on your current existing account is stored, so for example if you were to do it today with 2 months remaining on your current subscription...should you ever cancel with us and go back to the way you had it before, that 2 months would be saved and reinstated onto your XBL subscription.