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Amyj
Moderator
Moderator

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Have you recently signed up for TELUS Internet?

Here’s how to Redeem your first 12 months of Disney+ on us today¹ 

 

If you signed up for TELUS Internet between January 9 and February 20, 2024, now’s the time to redeem your first 12 months of Disney+ on us. Dive into the greatest stories of Disney, Pixar, Marvel, Star Wars, and National Geographic, all in one place. Follow the steps below and discover all the magic that Disney has in store for you:

 

  1. If you haven’t already, register for My TELUS - you'll need your account number which can be found on your order confirmation or customer service agreement 
  2. Navigate to telus.com/disneysubscription 
  3. Select Add Now under the Disney+ Standard plan with the purple banner 

 

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  1. Sign in with your My TELUS credentials 
  2. Follow the checkout steps to redeem your offer
  3. Once complete, you will receive an email with instructions to activate your Disney+ account 

 

To take advantage of this exclusive offer, please ensure to redeem by March 5, 2024. 

 

If you don’t have Internet with TELUS yet, check out our plans to learn more about the Internet plans available, including this special Disney+ offer.


¹Offer begins on January 9, 2024 at 12:01 a.m. (PT). Offers subject to change without notice. Available to new Internet customers in British Columbia and Alberta that are currently not subscribed to Disney+. Applicable for both month-to-month or 2 year term customers. However, please note that eligibility may vary for customers in certain regions due to their connection type. Offer includes Disney+ Standard at $0 for the first 12 months. At month 13, you will be charged $11.99/month CAD plus applicable taxes (subject to change). Cannot be combined with other promotional offers. The Disney+ service, including all content, is provided by. Buena Vista International, Inc. (“Disney”). Account activation with Disney is required. You must be the age of majority in your province or territory of residence to subscribe to Disney+. Your use of Disney+ is subject to Disney’s applicable terms and conditions and privacy policy. Disney+ is a registered trademark of Disney Inc. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/support/article/telus-disney-subscriptions-service-terms.You must be the age of majority in your province or territory of residence to subscribe to Disney+. Cancel anytime; effective at the end of the current billing period. If you already have a Disney+ direct-billed subscription for the same or a lower subscription tier, it will be automatically paused until your subscription via TELUS ends or changes to a lower subscription tier. If your Disney+ direct-billed subscription is for a higher subscription tier, or you have an existing Disney+ subscription that is invoiced by a 3rd party, you will have to manage your subscriptions to avoid having multiple subscriptions.

8 Comments
Catherine19
Just Moved In

I’ve tried using the above directions. It won’t let me sign up despite having signed up for the premium Internet pure fibre with Telus in the last couple weeks. Could you please help me. Telus phone support said I had to have Telus TV to qualify but that’s not what the text message said, or your blog. Please help!

corbs
Just Moved In

hi @Amyj - I tried to follow the instructions without success. As per the instructions above, after I sign in using my Telus credentials, the ensuring check-out steps do not indicate any promotional discount is applied. The check-out process proceeds as though I am subscribing with no bonus redemption applied at checkout - as though purchasing at the standard rate.

I have met all the criteria in the terms and condition to be eligible.

Can you look into my situation? I only found out about this promotion recently and there is not much time left before it expires.

Thanks,

 

McG1
Just Moved In

Hi @Amyj I am having the same issue as @corbs. I received an email with the offer, and when I click through the Standard disney+ option has the purple banner showing 12 months free, but when I add it, it shows as $11.99+tax due now.

Catherine19
Just Moved In

Amy, three of us have had the same issue redeeming this reward. Can you please let us know how to successfully redeem this offer? I keep getting emails and texts reminding me to do it but every time I try I am told that I am not eligible. Please respond before this offer expires.  I have tried phoning in and no one can tell me why I am unable to redeem this offer! I am extremely frustrated with the time I have wasted trying to figure this out. I am beginning my to doubt that you are actually moderating this forum! 

Amyj
Moderator
Moderator

Hi Everyone- We're sorry to hear you are having troubles redeeming the offer. In order to check elgability, please send us a DM on our TELUS Facebook so we can get your account details. Thank you! 

Catherine19
Just Moved In
I’m not on Facebook so that isn’t going to work. Why would you ave to check eligibility. I have been receiving texts and emails saying I am!

Thanks,

Catherine

Sent from my iPhone
Catherine19
Just Moved In

You told me to dm you directly through Facebook DM. However, I’m not on Facebook so that isn’t going to work. Why would you have to check eligibility. I have been receiving texts and emails saying I am!

Amyj
Moderator
Moderator

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