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SL2
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Joined 12 months ago
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Re: Call Control accepted list will not display web page or app
On Dec 15/24, I spent 90+ minutes trying to get help with adding numbers to the accepted list. The function wasn’t working/enabled. While the agent had me try various fixes and did some back office tweaks, nothing worked. The agent told me that he’d never seen my issue before and he would escalate to Level 3 tech support. I was given a reference number and told I would hear back (email, text and/or phone call) within 24 to 48 hours. Weeks later, I’m still waiting for a resolution….3.5KViews0likes2CommentsRe: Call Control accepted list will not display web page or app
I was on the phone for 1.5 hours on Sunday Dec 15/24 trying to get help with adding numbers to the accepted list. The function wasn’t working/enabled and while the agent tried to help, he ultimately had to escalate to 3rd level tech support. I was given a ticket # and told I’d get a reply (email, text and/or phone call) within 24 to 48 hours. Weeks later, I’m still waiting….3.5KViews0likes0Comments