On Dec 15/24, I spent 90+ minutes trying to get help with adding numbers to the accepted list. The function wasn’t working/enabled. While the agent had me try various fixes and did some back office tweaks, nothing worked. The agent told me that he...
I was on the phone for 1.5 hours on Sunday Dec 15/24 trying to get help with adding numbers to the accepted list. The function wasn’t working/enabled and while the agent tried to help, he ultimately had to escalate to 3rd level tech support. I was ...