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JohneBoy
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Joined 2 years ago
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Re: New EPP line activation waiting time
Thank you for the phone number! I turns out Telus was never going to process the order and not tell me there weren’t, because I was missing the IMEI number, which they never asked for. The EPP agent was able to cancel the online order and just process a new order with the same plan. I should have done this a week ago.3.5KViews1like0CommentsRe: New EPP line activation waiting time
I too have been waiting for them to process my new EPP accounts. I signed up for 2 new plans on the 29th, it's been 7 days now and not a word. I'm already starting to regret signing up with Telus and I am not even a customer yet! I've messaged support, hopefully they can look into it.3.5KViews0likes2Comments