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GMMM
Neighbour
Joined 2 years ago
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Re: Unable to submit Support Requests
Our account is called [Mod edit]. We are located in [Mod Edit], B.C. I cant get into our account on line..it brings up a box that says "enter your address to find out what TELUS services are available in you live" I put in the address and it doesn't work. Very frustrating, tried probably 10 times. Can't get a chat agent, can't call because I"m working in our shop. Spend hours talking to an agent who assured me the charge for july would be removed. And it wasn't. I hope this is the private message area you meant. My number is 250 [Mod Edit: removed personal information]. What a mess...4.4KViews0likes1CommentRe: Unable to submit Support Requests
I am having the same issue. Billed for July when our services didn't start until August spent an hour on the phone with agent fixing it, to find it wasn't fixed, tried chat..completely useless, and can't submit a request....sorry we signed up with Telus really.4.4KViews0likes3Comments