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WendieJo
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Joined 2 years ago
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Re: Closed Captioning not working when playing back recordings
I don’t understand most of what you said but all my call backs are going straight to voicemail and my phone is definitely on as I had a friend call me and it rang just fine. I was holding my phone when they called and it went right to voicemail. This has been a nightmare so far. I’m talking to India and I don’t think they care. I’m obviously hard of hearing so hard to understand. Will probably go back to Shaw. My sisters cc works fine on shaw2.1KViews0likes0CommentsRe: Closed Captioning not working when playing back recordings
Me too. I’ve had it since May. I’m going to record from my phone to see is that works as the cc if fine everytime on my phone. The main problem is I can’t talk to anybody that knows anything and they want to charge $175 to have a technician come to my home. It’s just ludicrous. No service whatsoever ☹️☹️☹️☹️ very frustrated and angry.2.1KViews0likes0CommentsRe: Closed Captioning not working when playing back recordings
i’m trying to get it fixed through Telus. They keep telling me it’s the broadcast not their problem. How can that be when closed captioning is on the live broadcast and when recorded on my phone. May switch back to Shaw/Rogers. I’m very mad and frustrated ☹️2.2KViews0likes2CommentsRe: Closed Captioning not working when playing back recordings
Have you had this problem fixed? I'm trying to get it fixed through Telus and having absolutely no luck. Very very frustrating, may have to go back to Shaw/Rogers. Very annoyed. Keep saying it's the broadcaster, but sometimes the closed captioning is there and others not, but always on my iphone and always on live TV7.6KViews0likes0CommentsRe: Closed Captioning not working when playing back recordings
I have the very same problem. I am arguing with Telus now!! They say it has nothing to do with them. When I watch a show live the closed captioning is fine, but when I record it, it is not there. Sometimes at the beginning of a recorded show the captioning is there, but by the end it has disappeared again. So frustrating when you tape a show prepare to watch it later only to discover no closed captioning, so can't enjoy it.8.1KViews0likes0CommentsRe: Closed Captioning not working when playing back recordings
I have the very same problem and I'm arguing with Telus now. They say it's nothing to do with them. When I watch a show live the closed captioning is fine, but when I record it, it is not there. However, the same show recorded on my iphone has the closed captioning. Sometimes a recorded show will start with closed captioning, but by the end it has disappeared. So very frustrating.8.1KViews0likes0Comments