My issue was that all hardware seemed to be working properly, connected...etc... in fact, I had full working internet and fibe TV for about a week. But then, one day it was showing an error message saying "connected but no wifi".The fix was me callin...
I had to call their 1-800 service line, wait on hold to get a human and they ended up putting me on hold to fix it in the back end.When I asked what that means they said they had to re-do my profile. The original one was corrupted somehow.I told them...
