Just Moved In
since November

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How is a TELUS security agent supposed to announce him/herself when calling about an alarm situation?  The call display shows only a number and doesn’t display as TELUS. 
Looking for guidance on being able to see two properties on my SmartHome app.  The TELUS rep set it up, then had my wife and I redo passwords… buggered this up, along with my ability to see my mobility account!