TELUS Neighbourhood

arthbull · 02-28-2023

My question is this.I am currently travelling in Asia fro the month of Feb and Mar. before I left I contacted Telus about Easyroam, and they said that I did not need to worry about roaming charges when I am connected to wifi. I have been careful to t...

arthbull · 03-23-2023

Thank you. I understand this now. My problem is that Telus did not tell me that before I left for this trip. Telus told unequivocally, both on the phone and on their website, " Data usage does not apply when using Wi-Fi or if data roaming is turned o...

arthbull · 03-06-2023

I didn't make any calls or send any texts, as far as I can remember.

arthbull · 03-05-2023

None of these responses addressed the fact that Telus said unequivocally, both on the phone and on their website, "Data usage does not apply when using Wi-Fi or if data roaming is turned off". and this turned out to be not true.

arthbull · 03-01-2023

HI xray,Sorry...that thank you was meant for you. My issue with Telus is that they didn't inform me of this, but instead said categorically, on the phone and on their website that "Data usage does not apply when using Wi-Fi or if data roaming is turn...

arthbull · 03-01-2023

Hi FabylousOK, that's helpful. Thanks. That makes more sense to me now.Arthur

TELUS Neighbourhood

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