TELUS Neighbourhood

Ramgupta

Hello Recently I accidentally notice that my cell phone app is missing some of the camera video images. For example, my newspaper carrier delivers newspaper every day to my mailbox at my entrance, and on certain days that specific video is missing. ...

Ramgupta

My Telus home security system was installed in August 2022. However, the security panel does not display images from the camera. I have contacted tech support several times and have been promised it to be fixed in 2-3 weeks. Now it is over 4 months ...

Ramgupta

ThanksI saw a reply from an unsatisfied customer. Are you referring to that/

Ramgupta

Thanks for your prompt response Yes, I checked and the video is missing checked the web browser. Calling tech support - generally, 2 to 3 hours wait time !!! wait times at Bell are 15- 30 minutes, Rogers

Ramgupta

Thankssent you a test message - if you get it please let me know

Ramgupta

Thank you very much I noticed there are several Telus groups on Facebook. I do not know which group to use.Could you please be specific or give me your email?

TELUS Neighbourhood

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Telus security camera missing some video images on cell phone app

Video on Security system panel does NOT display

Re: Video on Security system panel does NOT display

Re: Telus security camera missing some video images on cell phone app

Re: Video on Security system panel does NOT display

Re: Video on Security system panel does NOT display