since December

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Hello Recently I accidentally notice that my cell phone app is missing some of the camera video images.  For example, my newspaper carrier delivers newspaper every day to my mailbox at my entrance, and on certain days that specific video is missing. ...
My Telus home security system was installed in August 2022. However, the security panel does not display images from the camera.  I have contacted tech support several times and have been promised it to be fixed in 2-3 weeks. Now it is over 4 months ...