Just Moved In
since ‎03-04-2022

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  • 2 Posts
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User Activity

It can take an hour or more to get a hold of an agent currently. It is frustrating to wait and wait and then you don't get to a person as the call drops, or you run out of time to stay on the phone.  When calling in there should be a way to get a wai...
I have run into issues with the IVR. Either I go to the wrong group when I specify another group or get routed it accidently heard. Can we have a return to main menu feature like they do for voicemail? Or make it a list of services TELUS offers and b...